Fredzimny

2012-01-31T10:49:00.001-08:00

Scooped 4u: Content Strategy Success in 5 Steps Shelly Bowen's Pybop: Exceptional Web Content http://ow.ly/1h39bC

2012-01-30T22:40:00.001-08:00

Scooped 4u: Last week top posts - Deloitte’s the next evolution: Retail store 3.0 Recommended exhibition: The Subver... http://ow.ly/1h2bWp

2012-01-29T22:53:00.001-08:00

Scooped 4u: Logic+Emotion: Launching a Social Command Center (Without The Center) http://ow.ly/1h0wji

2012-01-29T04:58:00.001-08:00

Scooped 4u: Design Scenarios & Simulations 2. Previsualization, by Michael Eckersley, PhD http://ow.ly/1gZEmQ

2012-01-28T22:40:00.001-08:00

Scooped 4u: Which Department Should Lead Your Social Media Activities? The Social Customer http://ow.ly/1gZqiW

2012-01-28T10:36:00.001-08:00

Scooped 4u: Do You Speak Infographics? Collective Next http://ow.ly/1gYXP3

2012-01-28T10:15:00.001-08:00

Hope u like my revamped Serve4Impact http://ow.ly/8Jtzw

2012-01-28T04:40:00.001-08:00

Scooped 4u: Deloitte's the next evolution: Retail store 3.0 - Photocredit: qsdaydream: http://ow.ly/1gYIgG

2012-01-27T22:36:00.001-08:00

Scooped 4u: BCG's the digital manifesto - Photocredit: cocokashi-co Related articles You: Boston consulting group v... http://ow.ly/1gYtxS

2012-01-26T22:36:00.001-08:00

Scooped 4u: What Customer Relationship Management entails in the 21st Century http://ow.ly/1gXfCz

2012-01-25T22:39:00.001-08:00

Scooped 4u: Experience and Service Design 02: Framing the Discpline, by Michael Eckersley http://ow.ly/1gVWKT

2012-01-25T04:51:00.001-08:00

Scooped 4u: Stop Trying to Delight Your Customers: The Idea in Practice http://ow.ly/1gUWzr

2012-01-24T22:39:00.001-08:00

Scooped 4u: Ideo Offers 4 Strategies For Reinventing The Retail Experience Co.Design http://ow.ly/1gUDCa

2012-01-23T22:41:00.001-08:00

Scooped 4u: Smart Spend: What Would It Take? Customer Service In Government http://ow.ly/1gTjOB

2012-01-22T22:36:00.001-08:00

Scooped 4u: Bad Reasons For NOT Having A Chief Customer Officer Forrester Blogs http://ow.ly/1gS3Mr

2012-01-22T10:35:00.001-08:00

Scooped 4u: The Only Lasting Competitive Advantage Is Extreme Trust Fast Company http://ow.ly/1gRAQc

2012-01-22T04:36:00.001-08:00

Scooped 4u: Simon Mainwaring's deck We First - Photocredit: severalshades2 Related articles This year's top deck at ... http://ow.ly/1gRmab

2012-01-21T22:33:00.001-08:00

Scooped 4u: WECREATE's Collabeconomy - Art credit: Leitura (by Peregrina Cultural) Related articles What will the wo... http://ow.ly/1gR8al

2012-01-21T10:38:00.001-08:00

Scooped 4u: Michael Eckersley's Design for Services & Consumer Experiences Spring 2012 http://ow.ly/1gQGx5

2012-01-21T04:39:00.001-08:00

Scooped 4u: Do Not Blame E-Commerce For A Retailer's Troubles Seeking Alpha http://ow.ly/1gQrs3

2012-01-20T22:38:00.001-08:00

Scooped 4u: An RSA/Nominet Film Competition Short Film by Kate Hammer http://ow.ly/1gQcpz

2012-01-19T22:41:00.001-08:00

Scooped 4u: Watching Clay Shirky Defend our freedom to share (or why SOPA is a bad idea) http://ow.ly/1gOXL2

2012-01-18T22:37:00.001-08:00

Scooped 4u: Empowered: Do people care about the data you collect? Now, more than ever, they do. http://ow.ly/1gNGCe

2012-01-17T22:39:00.001-08:00

Scooped 4u: Board of innovation's deck 7 Business model that got shot in 2011 http://ow.ly/1gMnVp

2012-01-16T22:37:00.001-08:00

Scooped 4u: Bryan Eisenberg's The anatomy of the perfect landing page http://ow.ly/1gL5Wr

2012-01-16T10:46:00.001-08:00

Scooped 4u: Mobile Commerce: How Brands Are Falling Behind - Found at Mobile Commerce: How Brands Are Falling Behind... http://ow.ly/1gKvwO

2012-01-15T10:34:00.001-08:00

Scooped 4u: Three candidates for new PR definition NevilleHobson.com http://ow.ly/1gJre2

2012-01-15T04:37:00.001-08:00

Scooped 4u: Top decks midst January 2012 http://ow.ly/1gJclx

2012-01-14T10:37:00.001-08:00

Scooped 4u: fredzimny - Talent Edge 2020 Redrafting talent strategies for the uneven recovery Despite a new wave of ... http://ow.ly/1gIxLp

2012-01-14T04:41:00.001-08:00

Scooped 4u: The Rise of the New Groupthink NYTimes.com http://ow.ly/1gIiHy

2012-01-13T22:37:00.001-08:00

Scooped 4u: A Collaborative Approach to Marketing - Found at A Collaborative Approach to Marketing. In many large co... http://ow.ly/1gI4rO

2012-01-12T22:37:00.001-08:00

Scooped 4u: What does customer experience mean in social CRM? My Social Customer http://ow.ly/1gGT4x

2012-01-12T10:32:00.001-08:00

Recommending What does customer experience mean in social CRM? | My Social Customer http://ow.ly/8rjU9 servicedesign custsrv cex scrm #x

2012-01-12T07:55:00.001-08:00

Designing design thinking driven operationson @scoopit http://bit.ly/nCg5PV custsrv collcons ux #x cex cem tisdt

2012-01-11T22:35:00.001-08:00

Scooped 4u: How leaders kill meaning at work McKinsey Quarterly Governance Leadership http://ow.ly/1gFFte

2012-01-11T10:44:00.001-08:00

Scooped 4u: Book review: Econovation - Having noticed my passionate blogging about innovation, Stever Faktor offered... http://ow.ly/1gF4Ka

2012-01-10T22:36:00.001-08:00

Scooped 4u: MIT Sloan Management Review's Leveraging Your Employees’ Social Networks http://ow.ly/1gErqH

2012-01-10T14:35:00.001-08:00

Just scooped 4u Designing design thinking driven operations on @scoopit http://bit.ly/nCg5PV tisdt servicedesign ux #x custsrv scrm

2012-01-10T14:15:00.001-08:00

Reading MIT Sloan Management Review’s Leveraging Your Employees’ Social Networks | Serve4Impact http://ow.ly/8oDPT

2012-01-09T22:37:00.001-08:00

Scooped 4u: McKinsey January 2012 NewsletterThe next industrial revolution http://ow.ly/1gD7rl

2012-01-09T14:45:00.001-08:00

Just issued Designing design thinking driven operations on @scoopit http://bit.ly/nCg5PV custsrv servicedesign #x cem cex sdk

2012-01-09T14:00:00.001-08:00

Reading McKinsey January 2012 Newsletter–The next industrial revolution http://ow.ly/8neXi servicedesign

2012-01-09T10:45:00.001-08:00

Scooped 4u: Horn! reviews A Visit from the Goon Squad - Photocredit: “Kitchen” by Lidka N // LOOKBOOK.nu http://ow.ly/1gCvYR

2012-01-08T22:35:00.001-08:00

Scooped 4u: Eyeka's whitepaper: shopping 2020 - EYeka jas just released a white paper on the the Future of Shopping.... http://ow.ly/1gBUmP

2012-01-08T13:50:00.001-08:00

Designing design thinking driven operations on @scoopit http://bit.ly/nCg5PV servicedesign custsrv #x cex collcons

2012-01-08T10:34:00.001-08:00

Scooped 4u: Gladwell, Godin and Vaynerchuk Mitch Joel http://ow.ly/1gBsCs

2012-01-08T06:45:00.001-08:00

Sunday edition Designing design thinking driven operations on @scoopit http://bit.ly/nCg5PV servicedesign custsrv #x cex collcons

2012-01-08T04:34:00.001-08:00

Scooped 4u: Post-brunch impression: inviting inspiration to strike http://ow.ly/1gBe5A

2012-01-08T00:00:00.001-08:00

Sundat consideration: Redesigning Leadership: Design, Technology, Business + Life | The European Business Review http://ow.ly/8lMns tisdt

2012-01-07T10:34:00.001-08:00

Scooped 4u: Do complex user experiences really cause 50% of product returns? Customer Experience LabsCustomer Exper... http://ow.ly/1gAA3j

2012-01-07T04:45:00.001-08:00

Scooped 4u: Intruiging weekend read: Kicking The Addiction to Managerial Heroin: The New Bottom Line Of Business Fo... http://ow.ly/1gAkr1

2012-01-06T14:30:00.001-08:00

Free chapter Mari Smith’s The new relationship Marketing | Serve4Impact http://ow.ly/8kKva crm scrn custsrv servicedesign

2012-01-06T11:30:00.001-08:00

Designing design thinking driven operations on @scoopit http://bit.ly/nCg5PV servicedesign custsrv scrm #x ux cem

2012-01-05T10:43:00.001-08:00

Scooped 4u: Empowered at last: Josh Bernoff's The Global Social Takeover http://ow.ly/1gyojm

2012-01-05T07:00:00.001-08:00

Recommended paper Capgemini’s 10 Game-changing technology shifts for 2012 | Serve4Impact http://ow.ly/8j06h custsrv servicedesign

2012-01-05T04:42:00.001-08:00

Scooped 4u: The Top Thirteen Customer Management Trends For 2012 Forrester Blogs http://ow.ly/1gy0Gs

2012-01-04T22:35:00.001-08:00

Scooped 4u: The Dumbest Idea In The World: Maximizing Shareholder Value Forbes http://ow.ly/1gxJiC

2012-01-04T10:45:00.001-08:00

Reading Umair Haque: Why Meaningful Brands Will Matter | Serve4Impact http://ow.ly/8hwO7 custsrv servicedesign

2012-01-04T07:20:00.001-08:00

Designing design thinking driven operations on @scoopit http://bit.ly/nCg5PV servicedesign seo cem cex custsrv

2012-01-04T00:35:00.001-08:00

Recommending Design Council's paper Design for Innovation | Serve4Impact http://ow.ly/8hwva tisdt servicedesign custsrv

2012-01-03T22:35:00.001-08:00

Scooped 4u: Umair Haque: Why Meaningful Brands Will Matter - Via Scoop.it Designing design thinking driven operatio... http://ow.ly/1gwwUR

2012-01-02T22:36:00.001-08:00

Scooped 4u: Human Design Action's User Focused Guide to Design Research http://ow.ly/1gvmwJ

2012-01-02T11:55:00.001-08:00

Reading 2011 Year in Review & 2012 Intentions & Aspirations � emergent by design http://ping.fm/LSHh2

2012-01-01T22:30:00.001-08:00

Scooped 4u: How To Maximize Your Social Media ROI http://ow.ly/1gumdW

2012-01-01T13:45:00.001-08:00

Reading How to Serve (Customers) @| Business 2 Community | Serve4Impact http://ow.ly/8f3b7 servicedesign custsrv cem cex

2012-01-01T10:32:00.001-08:00

Scooped 4u: How to Serve Customers Business 2 Community - On my wish list to read: Umair Haque's Betterness: Econom... http://ow.ly/1gtWJa

2011-12-31T10:33:00.001-08:00

Scooped 4u: On Social Media Becoming Social Business David Armano http://ow.ly/1gt7ki

2011-12-31T04:35:00.001-08:00

Scooped 4u: This year's avant-brunch late afternoon music series (being almost singable) http://ow.ly/1gsTGf

2011-12-30T22:29:00.001-08:00

Scooped 4u: This year's top deck at Serve4impact - Consumer futures-2020 Scenario&r Consumer futures-2020 Scenario's... http://ow.ly/1gsFWZ

2011-12-30T10:38:00.001-08:00

Scooped 4u: Toolkit for Preparing Your Own Blue Ocean-Performance Dashboard http://ow.ly/1gsbkc

2011-12-29T22:32:00.001-08:00

Scooped 4u: The ultimate book promotion. - Found at http://ping.fm/eUgnh Ph... http://ow.ly/1grE4N

2011-12-29T10:41:00.001-08:00

Scooped 4u: photo-eye Magazine The best photo books of 2011 http://ow.ly/1gr9qV

2011-12-28T22:33:00.001-08:00

Scooped 4u: New York Times' Top Ten Photo Books of 2011 a.o Is this place great or what http://ow.ly/1gqzAf

2011-12-27T22:34:00.001-08:00

Scooped 4u: Resolution 2012: Book for Book™ by Better World Books http://ow.ly/1gptth

2011-12-26T10:37:00.001-08:00

Scooped 4u: 12 Trends for 2012 - Included because it mentions the rise of Ebay for services. Via Scoop.it Serve4imp... http://ow.ly/1gnQ2R

2011-12-26T04:44:00.001-08:00

Scooped 4u: How To Succeed As A Thought Leader In The Attention Economy: Four Principles To Go By http://ow.ly/1gnzpf

2011-12-25T10:30:00.001-08:00

Scooped 4u: Looking, loving and listening Big Star's Jesus Christ http://ow.ly/1gmVnp

2011-12-25T04:33:00.001-08:00

Scooped 4u: 5 Lessons From The Best Interaction Designs Of 2011 Co.Design http://ow.ly/1gmHYt

2011-12-24T04:34:00.001-08:00

Scooped 4u: The Corporate Social Media Team Profile Web Strategy by Jeremiah Owyang http://ow.ly/1glTuI

2011-12-23T10:39:00.001-08:00

Scooped 4u: North American numbers (applicable to EU?) The State of Customer Service Infographic http://ow.ly/1glaLu

2011-12-22T22:35:00.001-08:00

Scooped 4u: McKinsey how effectively executives spend their time http://ow.ly/1gkAeg

2011-12-22T10:40:00.001-08:00

Scooped 4u: Design Your Own Profession - Via Scoop.it Serve4impact: designing design driven operations The world is... http://ow.ly/1gk1ll

2011-12-21T22:35:00.001-08:00

Scooped 4u: Colin Shaw's 2012 Customer Experience Predictions: Positives and Pitfalls CustomerThink http://ow.ly/1gjnjx

2011-12-21T10:52:00.001-08:00

Scooped 4u: KPMG's deck Going social - Photocredit: http://ping.fm/gnAnc Related articles KPMG Supply Chain P... http://ow.ly/1giNhi

2011-12-20T22:48:00.001-08:00

Scooped 4u: Reading about Productivity Future Vision (2011) - Via Scoop.it Serve4impact: designing design driven op... http://ow.ly/1gi9hC

2011-12-20T10:54:00.001-08:00

Scooped 4u: favela painting by haas & hahn - Via Scoop.it Serve4impact: designing design driven operations since 19... http://ow.ly/1ghy9o

2011-12-19T22:45:00.001-08:00

Scooped 4u: The 5 big economy questions for 2012 - Via Scoop.it Serve4impact: designing design driven operations So... http://ow.ly/1ggUv1

2011-12-19T10:54:00.001-08:00

Scooped 4u: Involving service users in service design - Via Scoop.it Serve4impact: designing design driven operatio... http://ow.ly/1ggjVX

2011-12-18T22:42:00.001-08:00

Scooped 4u: Collaborative Consumption Top 5 stories of 2011 - Via Scoop.it Serve4impact: designing design driven op... http://ow.ly/1gfGLQ

2011-12-18T10:41:00.001-08:00

Scooped 4u: 5 Methods to Find Your Best CRM Channels - Via Scoop.it Serve4impact: designing design driven operation... http://ow.ly/1gfe21

2011-12-18T04:36:00.001-08:00

Scooped 4u: Projection of the global middle class by region 2010-2030 http://ow.ly/1geZUB

2011-12-17T22:38:00.001-08:00

Scooped 4u: Innovation Excellence Four Innovation Insights From Customers http://ow.ly/1geMQO

2011-12-17T10:43:00.001-08:00

Scooped 4u: Download Customer Relationship Management book Raimonds Peynado http://ow.ly/1gelXa

2011-12-17T04:46:00.001-08:00

Scooped 4u: The Innovator’s Manifesto - Via Scoop.it Serve4impact: designing design driven operations Collection of... http://ow.ly/1ge6iR

2011-12-16T22:41:00.001-08:00

Scooped 4u: 5 Disruptive Technologies Happening Now Technology Review http://ow.ly/1gdRWl

2011-12-15T22:48:00.001-08:00

Scooped 4u: Death and Disaster Top Sharing Trends in 2011 - Via Scoop.it Serve4impact: designing design driven oper... http://ow.ly/1gcGKk

2011-12-15T10:55:00.001-08:00

Scooped 4u: The Role of Design in Business BusinessWeek - Via Scoop.it Serve4impact: designing design driven opera... http://ow.ly/1gc6lr

2011-12-15T04:57:00.001-08:00

Scooped 4u: Service design…..who are we designing for? Public Sector Innovation Toolkit http://ow.ly/1gbKuV

2011-12-14T22:45:00.001-08:00

Scooped 4u: Tackling Complexity and Wicked Problems with Design Thinking Sonnez en cas d'absence http://ow.ly/1gbtbK

2011-12-14T11:06:00.001-08:00

Scooped 4u: The New Measures for Improving Nonprofit Performance — HBS Working Knowledge http://ow.ly/1gaSkb